1. Click on Go To Automation Builder
2. Click on Workflow
3. Click on Create Workflow
4. Type an appropriate title.
5. Click on Workflow type.
You can either have Automation OR Botflow.
6. Click on Create Workflow
7. Click on highlight
8. Click on scrollable content
9. Click on WhatsApp Chat Bot
10. Click on scrollable content
You can Select New message received/ Message match keyword condition/ Hot keyword/ Inbound Webhook Trigger.
11. Click on Message Match Keyword Condition
12. Select an appropriate channel.
13. Click on scrollable content
14. Click on scrollable content
15. Click on scrollable content
16. Enter any appropriate value.
You can either have an Add AND Condition OR Add OR Condition.
17. Click on Save
18. Click on highlight
19. Click on highlight
20. Click any CHATBOT OPTIONS…
21. Click on Send Message…
22. Click on any scrollable content
23. Click Text Message.
24. Type an appropriate content.
25. Click on Save Message
26. Click on highlight
27. Click on highlight
28. Click on Ask Question…
29. Click on any scrollable content
30. Click on Interactive Message…
31. Type an appropriate body content.
32. Click on Send Choices as
You can either have Button/ List /Dynamic
In the case of button, you can add up to three buttons.
In the case of List, you can add up to ten list.
33. Click on Save Choice Configuration
34. Click on Save Question
35. Click on highlight
36. Click on highlight
37. Click on Ask Question…
38. Click on Text Message…
39. Type an appropriate question.
40. Click on Save Question
41. Click on highlight
42. Click on scrollable content
43. Click on scrollable content
44. Type an appropriate question.
45. Click on Save Question
46. Click on highlight
47. Click on highlight
48. Click on highlight
49. Click on highlight
50. Click on scrollable content
51. Click on scrollable content
52. Type an appropriate Text.
53. Click on Save Message
